Thursday, October 03, 2013

Emergency question: NHS Greater Glasgow and Clyde IT problem

BBC Democracy Live

Emergency question: NHS Greater Glasgow and Clyde IT problem

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Health Secretary Alex Neil said a review had been ordered of Scottish NHS IT systems after a failure forced a major health board to cancel hundreds of appointments.
Mr Neil told MSPs the major IT problem with servers at NHS Greater Glasgow and Clyde had been resolved.
He was responding to a question from Scottish Labour health spokesperson Neil Findlay on 2 October 2013.
Hundreds of outpatient appointments and a number of operations had to be postponed on Tuesday after computer systems failed.
The computer failure has affected staff access to clinical and administrative systems.
The health secretary said: "I can report that NHS Greater Glasgow and Clyde have now been able to resolve the problem with the server and incrementally reloading users back on to the system.
"It would appear that no data appears to have been lost.
"Around 50% of users now have access to the system, and the remainder should have access by later this evening.
"The servers were now reloading, no data had been lost and 50% of users now had access to the system with hopes the remainder would have access by evening."
Mr Neil said NHS Greater Glasgow and Clyde were contacting all patients affected and that they would receive treatment as soon as possible.
He said there would be a robust review of IT systems and backup systems across the health service.