Twitter is a much loved micro blogging tool used by business
professionals the world over. One of the reasons why it is so popular is
because of its character count limit of 140 characters. This means that
updates must be short, punchy and to-the-point. No long updates, no
in-depth discussions, no ‘waffle’. Whilst some see this as a huge limitation – sure, if you want to dive
deep into conversation then Twitter is not the tool for you – many more
see it as an incredibly powerful way of communicating with other
like-minded business professionals. Being limited to such a short
message means that ‘Tweets’ must be well thought out. To help users find themed conversations faster, Twitter introduced the hyperlinking of hashtags
(#) in mid 2009. Hashtags in Twitter categorise conversations and
therefore allow users to search and categorise by hashtag(s), an example
being the London 2012 Olympics could be followed via one of many
hashtags including #London2012. If you’re a busy professional with limited availability then Twitter
could just be the tool for you. It is easy to setup, only requiring you
to enter your name, email address, password and a username, AKA Twitter
handle, e.g. @careerintel.
Your handle is unique to you, so anyone who adds your handle with the
‘@’ before it to a tweet will be including you publicly in that tweet,
and you will be notified of this message.
How can Twitter work for me as a business professional?
There are many uses for Twitter, which include connecting with
like-minded industry professionals, friends, family and colleagues, but
other beneficial reasons could be to connect with news channel accounts,
e.g. The Times or Gulf News. By following a Twitter user account you
will automatically receive their updates (known as ‘Tweets’) in your
news feed. This allows for a live update of Tweets throughout the day –
the more users you follow, especially if they’re very active users, the
more updates you will see in your feed. Whilst many of us would like to
sit down and read the newspaper every morning at breakfast there often
isn’t time, but with Twitter you can quickly scroll through your news
feed, and if you were to follow the top news network accounts, you would
be updated with the current headlines and breaking news! You can also create Twitter lists,
which act like a group of users, so that you can follow specific groups
of users and gain updates from a particular group of users, such as
business colleagues or friends & family. From a business point-of-view, Twitter can be used in a number of
ways, including as a business networking tool. An example of this could
be using Twitter to connect with fellow business professionals and
industry peers who are going to the same event as you in the near
future. You might want to discuss the event, arrange some one-to-one
meetings or just keep up-to-date with the conversation surrounding the
event, so networking via Twitter could present you with some invaluable
opportunities to do so. The easiest way to go about this is to check out
the event’s website and social media channels. You will most likely
find that they too have a Twitter account and they might even have
created their own hashtag. By connecting with the event’s Twitter
account, starting a conversation with them and searching Tweets
containing their hashtag you can quickly gain access to relevant Tweets
and Twitter users. You can then continue to track this hashtag and use
it yourself during the build-up to the event, at the event and
post-event. An example of using a hashtag and connecting with the
Twitter account of an event would be, “Heading to the @XEvent next week. Any Media professionals attending? #XEvent2013″.
How Can I Make The Most Out of My Connections?
As mentioned above, Twitter is a powerful networking tool that can be
used effectively at events and industry meet-ups as it allows people
with a common interest (and in this case, the event) to discover each
other and meet up. The aim with Twitter – from the point of view of a
business professional using it as a networking tool – is to build an
engaged following and build connections with like-minded professionals.
In some cases it will be possible to connect with your high value
connections on a one-to-one basis, such as a meet-up at an event you’re
attending. You should look at Twitter as the starting point and see it as your
introduction tool, so that you can turn high value connections into
real-life personal connections. Whether the person be a fellow industry
professional, an industry thought leader, a potential employer or even a
recruiter/ headhunter, Twitter provides a mutual ground from which to
build upon your connection, allowing you to nurture your relationship in
a way and at a speed that you feel comfortable with. This is less
pressurised than a one-to-one meeting with someone you’ve never met
before at an event/ meeting where you’re limited to a very short time
frame and you have to be very quick on your feet if you’re to make a
great and lasting first impression. Understanding the Twitter protocols and language is just as important
as understanding what it is capable of. Business and professional
language via email has changed and been adapted over the years . In the
early days of email, people would write them in a similar way to a
formal letter, but over the years they have become much less formal.
With the introduction of social networks such as Twitter, the tone of
language has adapted once again. This is partly due to the nature of
this social network, but also the character limit (140 characters), so
ensuring that you understand the acceptable terminologies and commonly
accepted practices in a professional context is key. Below are some
examples of how a variety of Senior Executives are constructing their
Tweets:
It is important to spend some getting to know and understand Twitter
and what capabilities it has for you and your professional image,
objectives and goals. Twitter is a very simple tool which can be
mastered within a matter of days. Therefore, simply investing just a few
minutes each day will be hugely beneficial to you. Be sure to promote
your Twitter account, whether you add it to your email signature, inform
your friends and contacts on Facebook, in the office and you could even
add your Twitter account name/ handle to your business cards! This way
you will build a following of like-minded industry professionals,
friends, family and colleagues. Write down a list of people that you
would like to follow, maybe industry and thought leaders, and then
search for them on Twitter – you can do this via a Google search or via
the Twitter dashboard, using the search box at the top of the dashboard.
In the second part to this two-part series we will look at ‘Using
Twitter as a networking tool in the UAE’. We will discuss ways in which
you can use Twitter to build an engaged following, connect with people
of high value to you and extend your overall network in the UAE, not to
mention a number of advanced uses for Twitter such as advanced searches
and creating an effective professional content calendar.
Start your Twitter efforts by following us on Twitter today and we’ll
be sure to notify you when the second part to this article is live on
our blog!