Overcoming the barriers to cloud with software-defined availability.

Overcoming the barriers to cloud with software-defined availability

CloudFeatures03 Jan 2014 by Dave LeClair

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Businesses today are increasingly being evaluated on both their customer service levels and response times, as well as what they sell. With people accessing cloud services from portable devices that are connected to both the network and the services they want, how can a business ensure its services are “always there” and available to customers?
Availability is a critical element to conducting business, even if it’s not direct to the end user; think Twitter or Facebook. If either platform goes down it might be irritating to regular users who can’t get access, but it is catastrophic for the companies. Who can sell advertising when the space they’re selling isn’t being seen by anyone?
High profile IT outages in recent media reports have demonstrated the damage to financial, reputational and customer service goals that can be sustained following a period of downtime. Businesses need to capitalise on the options available to them to offer the benefits of cloud computing without the risks.
While security concerns have historically inhibited organisations from moving to the cloud, availability is fast becoming a bigger concern overshadowing the improved agility and economics that come with using a cloud infrastructure. To keep cloud applications up and running, they need to be designed to work around potential failures. For existing applications, that means rewriting code to make them “cloud-ready”.
But it doesn’t have to be this way. Software defined availability is what we’re calling a software layer that makes decisions about where an application should run. It provides the right level of availability at the right time, per workload, and helps companies take advantage of the elastic nature of cloud.

While not everyone is ready or will even consider switching to a cloud environment, organisations that do need to make sure that their availability solution provides the real uptime, speed and ease of deployment to make this transition as smooth as possible. Doing this with a solution that is software-defined will bypass these barriers. Dave LeClair is senior director of strategy and product management at Stratus Technologies, who are preparing for the "always-on" world by pioneering a generation of high-availability private clouds.
Stay tuned with ITProPortal in the coming weeks for more insights into the future of cloud with a video series by Dave LeClair.

Read more: http://www.itproportal.com/2014/01/03/overcoming-the-barriers-to-cloud-with-software-defined-availability/#ixzz2pMVnA52S

Customer or Costumer?

Customer or Costumer?

 by Kangas on Tue Sep 11, 2012 10:16 am

Customer or Costumer? Do you know the differences?

These two words are sometimes confused, leading to quite funny outcomes. Usually the word we want to use is customer, meaning client, buyer. However if we write costumer we will end up meaning someone who makes, sells or rents costumes for theatrical productions. Quite different isn't it?

These are the definitions, according to Dictionary.com

• Customer
     
  noun
  1. a person who purchases goods or services from another; buyer; patron.
  2. Informal. a person one has to deal with: a tough customer; a cool customer.

• Costumer
     
  noun
  1. a person who makes, sells, or rents costumes, as for theatrical productions.
  2. a clothes tree.

How Do I Become a Customer Service Coordinator?

Customer service is essentially about communication. The job requires employees to receive and place phone calls in a polite and positive manner. It mainly involves phone etiquette, knowledge and effective communication skills. One of the most important qualities needed to become a customer service coordinator, therefore, is to be able to communicate effectively with clients.

Customer service coordinators are the "front liners" of a company — they should then develop the necessary skills to maintain customer loyalty and satisfaction. An aspiring customer service coordinator should enhance his or her listening skills, decision making, and other practical strategies, all within the context of the business he or she will work for. He or she should also be able distribute his or her time fairly to all those who need assistance.

If you want to become a customer service coordinator, it is important that you learn the basic exercises and self-assessments to constantly improve on your weak points. It will also be helpful to have basic to intermediate computer knowledge. This is because customer service coordinators often enter information into a computer while speaking to their customers.

Most customer service coordinators are required to have a high school diploma. Some companies, however, demand a high-skilled workforce. Many customer service jobs today require a bachelor or associate’s degree. College-level courses that are related to English, computers, or business can be an asset if you want to become a customer service coordinator.

Employers generally look for customer service coordinators who are friendly and professional. The ability to deal with irate clients in a courteous and patient manner is very important. The employee should also be able to work under pressure within a specified time constraint.

A good speaking voice is required in order to become a customer service coordinator. He or she should also be able to hold a clear conversation. The ability to speak more than one language has also become necessary in some companies.

Although customer service coordinator jobs may require previous experience in related fields, most of them are entry level. Job responsibilities may differ according to the type of industry where a customer service agent is employed. Some positions require technical skills, while others involve only the basic customer service responsibilities.

If you possess good communication skills, there shouldn’t be a problem if you want to become a customer service coordinator. Most companies provide training prior to officially beginning work. This normally includes honing of phone skills, telephone and computer systems, common customer problems, and company policies. The length of the training may last for several weeks.

Job interview, what questions are they likely to ask?

Mitch
 
Wherever you have a job interview, the basics will always be asked like..

1. Tell me about yourself.
Keep the answer job or skill related.

2. Why did you leave your last job?
Never refer to a major problem with management or say undesirable things about your supervisors, co-workers or the organization. Keep smiling and talk about leaving for a positive reason such as an opportunity, or a chance to do something better.

3. What is your weakness?
Always try to give a positive answer. For example, "It takes me a long time to get ready in the morning, so I set my alarm two hours ahead of my time in for work."

4. What are your strengths?
Sell yourself. Say how you can be a desirable employee for the company.

5. Why should we hire you?
This is your chance to show why working for the company is important to you and why you think you will fit in. Don't mention other applicants for comparison.

6. Are you a team player?
The answer should always be a yes then cite examples. You may mention situations where you were part of a group or organization, and the activities you've had that show you worked well with them.

7.Tell me about your ability to work under pressure.
You may say that you thrive under certain types of pressure. Give an example that relates to the type of position applied for.

8. How do you see yourself five years from now?
If you answer that you have not thought about it or you have no plans yet, the interviewer could conclude you have no vision and goals. Say something that is achievable but not too low as this could imply you lack initiative. It should be consistent with the objective on your resume and the skills you mentioned you have.

9. What are your expectations from this job/company?
You will be able to answer this question well through company research and self-assessment. Think as if you are already part of the company. You may say something like, "I expect challenging tasks."

10. Do you have any questions for me?
Always prepare questions, but those that are not answered in the company's website or those you have not discussed. Asking questions shows you are interested to know more about the company or the job.

What job should I start off at in the Computer Information Systems field?

Richard L. 

16 years IT Aerospace systems engineer, MCSE, MCT, IT magazine author of 200+ articles and book and magazine technical editor 


Computer Technician - Works on computer hardware at user location or in service center. (entry level IT Job)
Service Center Coordinator - Schedules the repair of user community computers, orders spare parts, schedules staff, establishes priorities, maintains loaner laptops and non-US laptops for travel outside of US.
Help Desk Staff - answer questions and resolve problems for the user community. (entry level IT Job - Tier 1 support)
Storage Administrator - in charge of mass storage servers and devices.
Network Administrator - Works on routers, switches, hubs, cables, load balancers and all the other hardware that handles LAN and WAN network traffic. Also, may be responsible for IP phone service.
Systems Administrator or Systems Engineer- Works with servers, laptops and desktop computers to keep them free of problems and secure the data they contain. Responsible for Security group creation and memberships, server patching, anti-virus protection updates, password changes and any automated mechanisms that make these changes. These positions may be divided into server and desktop teams. Tier 2 support.
Enterprise Administrator - Handles Enterprise support and design issues. Tier 3 support.
Active Directory Administrator - Designs and administers Active Directory infrastructure, AD policies, access permissions, roles, group policies, separation of duties.
Exchange and Messaging Administrator - maintains mail systems servers, other mail related devices and the company messaging infrastructure.
Backup Administrator - Maintains backup devices and determines backup strategies so data that was deleted accidentally or intentionally can be recovered. Design and control how and when data is backed up, where the backups are stored and how long the backups are retained. They will test to be sure backups are valid and usable.
Disaster Recovery Specialist - Plans for disaster events so the company data and infrastructure can be brought back online as quickly as possible after a fire, flood, earthquake, terrorism or other disaster event. Plans for failover of services to alternate locations, if the primary location is not available.
Database Administrator - Maintains the company databases which may include customer and sales records, billing information, inventory and other data.
Computing Security Specialist - A company's biggest asset is its data and the Computing Security Specialist will work to try to keep that data protected from loss. They may be dealing with and defending against viruses, hoaxes, malware, keyloggers, phishing attacks, internal attacks and domestic and foreign intrusion. Develops monitoring and interception systems, filters and strategies and works with appropriate government agencies.
Corporate IT Acquisition Specialist - Works with acquired outside companies to establish migration into the corporate computing infrastructure.
Data Center Administrator - Maintains the data center facilities where the company's servers and other devices reside. They are responsible for physical security and may review badge reader and camera information to be sure that only individuals with proper access are getting close to the company's servers and other critical devices. Also, maintain backup power devices (UPS or generators), climate control equipment, fire suppression equipment, establish access policies, etc.

In a small business the list above might be one or two people doing all these jobs. In a large Enterprise environment this could be many people doing each of these jobs.

Smartphone Monitoring Software

mSpy

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Welcome to SpyMobile

Mspy is a Very Advance Spy Application that allows you to log in from Any computer and Track any Mobile Phone online. Download and Install this Mobile Phone Spy Software on any phone that is given to a family member or an employee of yours, you can Monitor that Mobile Phone from your computer Using a Username and Password of your choice without being detected.

This Software is Available Worldwide in Over 125 Countries. Mspy is a Very Light Software, its Only 4.7 MB in Size. This program has no entries in the User Menu , and its files are extremely discreet. This software is totally invisible, there is no Icon or Symbol that shows the presence of Mspy on screen of Mobile. This Spy Software can be used to Monitor Maximum of Five Mobile Phones at a Time. If you have a Internet Connection in your Mobile Phone, then you can use all Software Features and track Other Cell Phones using your Mobile web Browser. Call Tracking, Call Listening, SMS Tracking, GPS Location Tracking,Surround Listening, PhoneBook Access, Photo Tracking, Wipe Phone Remotely, Block Incoming Calls, URL Tracking, Email Tracking and Social Media Tracking are Advanced Spy Features of this Software.

Spy on Any Mobile Phone from your Computer  Smartphone Requirements Mspy Software is Compatible with All Mobile Phones of Android, Blackberry, iphone, Windows Mobile Phones, Symbian OS Devices, iPads, Palm OS, Tabs and Other SmartPhones.

  

Mspy Software can Track the Numbers that your child or employees have called, Or Which Numbers have called them. In addition, You can view how many calls were made for each Number, at what Time they were made, and how long each Call Lasted. Also, if the Number is Registered under a Name in the Phone's Memory, you can see it.

   Call Listening (New)

Call Listening is the New Advanced Spy Feature Added to Mspy software. This Spying feature allows you to listen to any phone calls made or received from Target Phone. It automatically Records all calls in your Mspy Account with Date, Time & Call Duration. You can visit your Account any time and listen to calls using your Head Phones.

 

This Spy Software allows your to Read any Message that was Received by or Sent from the Targeted phone. The Messages are Logged into your Mspy Account as they are generated, so you can read them even if the holder of the Phone Erases them.

 

This GPS Tracking feature can track the exact Live Location of Any Mobile phone using Google Maps Online. Find out if junior is really at the library or if your employee is really detained in traffic. 

    Surround Listening  (New)

Surround Listening is a New Advanced Spy Feature Added to this Software, After Installing Mspy Software in The Target Phone, Simply Login to your Mspy Online Account and Activate this Feature. On Activation, the Target Mobile Phone turns into a Listening Device. You can Listen to the Live Surrounding Sounds and Conversations upto 10 Feet of that Target Phone by Simply using your Head Phones. 

This Entire Process is Extremely Silent, there is no Visible Activity on that Target Mobile Phone.

 

This Spy software can Track Every phone number with Names that are Registered in Phone Memory of the Targeted Phone. You can access them in your Online Mspy Account.

  Social Media Tracking (New)

This New Advanced Spy Feature Allows you to Track Social Media Networks like Facebook, WhatsApp, Twitter, Viber & Skype. If your Target is an Active User of this Social Media Networks on his Mobile Phone, then you will be able to Access all the Messages, Chats and Call Logs of that Target Phone. 

 

This Mobile Phone Spy Software can Track All Emails Sent & Received by Target Phone. You can Read All Emails in your Online Mspy Account.

 Wipe Phone Remotely

This Mspy Software Feature Allows you to Remotely Wipe Out Any Data Saved on the Target Phone. You can Delete Photos, Videos, SMS, Contacts, Events, Installed Apps, Call Logs. 

  

This Spying Software Tracks All URLs the User has Visited in Cell Phone Browser. You'll be able to See if the User is Viewing Something they Shouldn't be Viewing.

 Block Incoming Calls

This Spy Application Allows you to Restrict and Block Incoming Calls from Any Specific Phone Number or You can also Block All Incoming Calls to that Target Phone.

  

 This Software Allows you to View All Photos & Videos Saved in Target Mobile Phone.

Disclaimer :- This Software is designed for monitoring your children, employees or others on a smartphone or mobile device that you own or have proper consent to monitor. You are required to notify users of the device that they are being monitored.

@ 2009-2013 SpyMobile LTD. All Rights Reserved.

Tipos de Cuaima o Esposa o Novia

Les presentamos los Tipos de Cuaima….
Cuaima Común: Es pacifica mientras no le toquen a su pareja, se puede encontrar en las esquinas, plazas, centros comerciales, discotecas, universidades, metro, y en cualquier estado del país
Cuaima artista: La que monta un show en plena calle, grita y hace pasar pena .
Cuaima camuflajeada: La que parece que no es pero es. (altamente peligrosa)
Cuaima Cibernauta: La que cela al novio y está pendiente de todo lo que hace por Internet, Chat, Messenger, correos (email) , paginas ( especialmente las porno),revisa el historial de paginas visitadas. para evitar ciber cachos
Cuaimineitor: Este tipo de cuaima destruye toda la vida social de su pareja, es ese tipo de mujer que no deja a su pareja sola ni un minuto, estudian juntos, trabajan juntos, rumbean juntos, tienen amigos en común, y maneja toda la vida social de su pareja
Cuaima plus+: Es una de las mas peligrosa, ya que viene repotenciada
Cuaima Light: La que no es muy cuaima pero esta pendiente de todo lo que hace su pareja.
Cuaima amistosa: La que espera estar con un grupo de amigas para vengarse de su pareja. ( no es nada si no esta con el gremio)
Cuaima teleoperadora: La que quiere saber quien llama a su novio, cuanto tiempo dura hablando por teléfono, que mensajes le llegan al celular a que hora y que quería y que mensaje dejó.
Cuaima Piña: Es una cuaima muy fastidiosa, pregunta mucho, molesta, persigue, atosiga, y odia a todos los amigos y amigas del novio así ella no los conozca.
Súper Cuaima: Especie altamente peligrosa, es celosa, un poco torpe, y es capaz de atacar a otras cuaimas.
Cuaima Sexy o Bicha: Es muy molesta entre su especie, esta cuaima se encarga de molestar a los hombres usando sus atributos, casi siempre ataca a otras cuaimas quitándole su pareja
Cuaima analítica: Visualiza a su pareja, sus amistades, en fin toda la actividad diaria de su pareja y toma acciones al respecto para corregir los fallos Ej., (amigos con malas influencia: Sonsacadores tipo Canache)
Cuaima casera: Es la que Obliga a su pareja a estar en su casa, siempre tiene una excusa , me siento mal, te prepare comida, se enfermaron los niñ@s, y cualquier otra excusa que sirva para mantenerlo en casa.
Cuaima Feminista: Rara en su especie pero generalmente, se encarga de ser autosuficiente y puede llegar a odiar a los hombres.
Cuaima Mix: Especie muy común es como el camaleón, cambia según la ocasión.
¿Qué tipo de cuaima eres o qué tipo de cuaima tienes en tu casa? O CUAIMO ? JEJEJE