Friday, July 06, 2012

Five Tips for Effectively Marketing to College Students

by Atle Skalleberg  |  5,339 views

Published on June 27, 2012   
In this article, you'll learn...
  • Why you should be marketing to college students
  • Five steps that'll help you appeal to the student segment
The US has some 18 million college students—tech-savvy trendsetters who spend more time together than any other social or professional group. To put that further into perspective, Generation Y (those born between 1977 and 1994) is now estimated to be the largest consumer group in US history.
Decision-makers in marketing departments all over the country might think of keg stands, spring break, and slim wallets when they hear the word "student." College students are treated like any other segment... or not focused on at all.
Yet, in 2010, the US National Retail Federation expected college back-to-school spending to reach nearly $34 billion. Surveyed parents estimated that their children were making 70% of the purchase decisions on their credit cards. That data reveals a clearly defined segment—college students—who have significant purchasing power.
If you aren't already doing so, you should be offering student discounts. Student discounts do not discount the brand; they drive loyalty and provide a positive brand experience. But don't stop at discounts.
Do you have a back-to-school marketing plan?
Many marketing departments seem to lack a marketing plan for continually marketing to the young and restless. Moreover, marketers speak the same language to the 60-year-old customer from Fort Lauderdale and the 21-year-old living in San Francisco, and they also use the same marketing vehicles.

Read more: http://www.marketingprofs.com/articles/2012/8273/five-tips-for-effectively-marketing-to-college-students#ixzz1zrGWj6Nh

B2B Mobile Marketing: Mobile + B2B = Best Friend Forever (BFF!)! [Video]

by Christina "CK" Kerley  |  4,044 views

Published on June 26, 2012   
When we think about mobile, the picture that most frequently pops to mind is of consumers constantly talking, texting, and app-ing via their anytime-anywhere devices. But that image tells only part of mobile's story—and portrays only half of mobile's tremendous marketing potential. Why? Because mobile isn't just a communications device for consumers; it's an indispensable business tool for keeping today's professionals connected, informed, and productive.
Take a step back and look at the bigger picture (and the big B2B marketing opportunity). Mobile is the one device that is always with business markets, enabling business professionals to stay in touch with their teams (no matter their location), abreast of critical business information in real time, and connected to the Web to ensure high productivity. Furthermore, mobile is with modern-day professionals at every marketing touch point where companies work to connect with them—both online and offline.
Indeed, mobile is a friend, not a foe, of B2B. Anytime-anywhere media provide B2Bs new ways to create, develop, and sustain ROI-rich relationships. Yet, the majority of B2Bs are not using mobile to bolster their marketing.
So, how can mobile be your B2B's BFF (best friend forever)?
In my previous video segment on B2B mobile marketing, I covered the key strategies for how B2Bs can succeed via mobile. And in the following segment (run time: 9:30), I present several ideas on how mobile can...
  • Extend B2B printed collateral into a broader conversation
  • Convey complex B2B information by integrating video
  • Transform printed communications into dynamic B2B apps
  • Extend dialogues with B2B audiences via SMS communications
  • Enable new B2B programs by re-imagining B2B thought-leadership content
  • Provide friction-free mobile experiences for B2B audiences

Read more: http://www.marketingprofs.com/video/2012/8287/b2b-mobile-marketing-mobile-b2b-bff-video#ixzz1zrF80DXN

10 Reasons Why You Need a Mobile Site [Infographic]

by Alex Matjanec  |  11,403 views

Published on June 29, 2012   
With smartphone's taking the majority share in mobile phone usage in America this year, it's easy to see that the future of Web is mobile. No one can afford to ignore it.
Astute advertisers, developers, and brands are creating experiences that connect, convert, and engage their audiences before the mobile revolution consumes them.
Still on the fence regarding whether to make the move to mobile? We at AD:60 have compiled an infographic that lists 10 Reasons Why You Need a Mobile Site. The list should obliterate any reasons against putting mobile at the top of your digital must-haves.
Here are a couple of stats from the infographic:
  • 8% of all digital traffic comes from smartphones and tablets.
  • 60% of smartphone users make more than $100,000 per year—double the US household income median.



Read more: http://www.marketingprofs.com/chirp/2012/8315/10-reasons-why-you-need-a-mobile-site-infographic#ixzz1zrD9HePo

How to Gatecrash the Olympics Marketing Season

by Rick Corteville  |  357 views

Published on July 6, 2012   
In this article, you'll learn...
  • Five ways to maximize your marketing during the Olympics
  • How to effectively market during the Olympics without being a sponsor
Not but a few Games ago, trying to take promotional advantage of the Olympics if you weren't a sponsor was as difficult as teaching a Los Angeles Kings "fan" the meaning of icing (Disclosure: I'm from Detroit). That is, unless you shelled out the Gross Domestic Product of Algeria (actually, about $100 million) to be deemed an Official Olympic Sponsor. Cue trumpets!
But in the case of the 2012 London games, you can develop a significant presence and access the event without investing serious sponsor-level cash. The benefits of "hacking" your way in are obvious: You avoid paying the hundreds of millions of dollars required to obtain the privilege of using the colored rings in your ads and on your packaging, while exposing your brand to a ginormous amount of impressions on a global scale.
But aren't the International Olympic Committee and British lawmakers cracking down on companies that are using terms such as Olympics and London 2012 in their marketing?
Yeah, sure, they are, but their efforts are equivalent to giving a class of sixth graders a box of Pixy Stix candy and telling them it's "nap time." You may succeed once or twice, but not across the board. And, anyway, you don't need to run afoul of the brand police.
So, here are five ways marketers can use the popularity of the Olympics to their benefit while avoiding the long arms of Constable McGee.
1. Have something to say
Don't enter the gauntlet just because you want to see what will happen if you make the effort. Organize a product launch, event, or contest/sweepstakes. Considering all the eyeballs you'll be in front of, try to hook some of them and get those people to interact with your brand.
2. Come up with your own tagline/association
Nike's #makeitcount is a good example of a brand bobbing and weaving around Adidas's official sponsorship. The Olympics offer many other opportunities for brands across different product categories. The Olympics are a great sponsorship opportunity exactly because the event taps into the emotion of nationalistic pride and support of hard-working amateur athletes. You can play that up without using a bunch of colorful rings.
3. Feed the need for video
No doubt about it: People will seek video content on athletes, certain sports, and their country's performance. Developing timely, relevant video content can be key for "hacking" brands and driving deeper interaction from users.
For example, Pepsi could play up its recent Live For Now campaign by developing a daily medal tally by country and having a presenter break down the previous day's events. By avoiding the use of "no-no" words such as "Olympics" and "London," you can still create quality content that circumvents restrictions in effect because of Coca-Cola's sponsorship.
4. Use a little humor
I don't think many people out there are clueless about the events happening in merry ol' England this summer. (See how I did that? So can you.) Therefore, play it up to get people interested in your brand.
Though this may not be the most original idea in the world... you can use the fact that 18 places in the US are named London (cities, communities, and the like). Why not hold a table tennis tournament in one of those places (say London, AR) to show that some contenders were left behind? For a smaller brand, such as K-Swiss, that idea could be marketing genius (note: all content must include Kenny Powers).
5. Optimize for search
Because of the number of content options available, search results are going to be ripe for attracting users both on the paid search and search engine optimization (SEO) sides of the house. Monitor the competition to understand the content of their ads/placements and what holes may exist (e.g., time when daily caps are met, weak tagging of content), and then exploit that.
Drive traffic back to your site or to an outside sponsorship that is housing your content. In the case of sponsorships, negotiate with publishers to run search ads on your behalf as well. As long as you are driving traffic to different domains, you can run as many different paid search ads as you'd like. Doing so can block out competitors and increase your share of voice (so long as the ads are getting some clicks to maintain a certain level of quality score).
* * *
If you implement these tips, you'll have the same feeling as taking a bite into Tidal Wave gum (refreshing!). Just remember that the work doesn't end when the games conclude on August 12. Plan your content strategy in advance so you can maintain involvement with your target audience. Have your summer campaign be the start of a larger effort that continues the story via a series of "episodes." Maintain relevancy via proper tracking and net new content creation/aggregation, and you'll have that gold-medal feeling up through the holidays.
Rick Corteville is chief executive officer of Luxus Inc., an international digital agency with a laser focus on ROI.

Quick Tips for Developing Effective Lead Qualification Criteria


A guest post by Ruth P. Stevens.
The best way to develop qualification questions is to set the criteria in concert with your sales team. Sit down with a couple of sales managers or a few top sales reps. Don’t take everything they say as gospel—or they’ll insist that you deliver only leads that are going to close tomorrow.
Spend some time with a sales manager or a few senior experienced sales reps, and ask them to describe their ideal prospect. You might ask them for five critically important, must-have characteristics to qualify and pursue a prospect. From the picture they paint, select the categories that will be the most productive—and those where you can realistically gather the information—and then determine the range of answers that fit their needs.
Here’s how such a conversation might go with a salesforce charged with selling enterprisewide licensing deals for a file-sharing software-as-a-service. You say, “Describe your ideal prospect.” They say, “We want to find a strategic, visionary person who wants to have an impact on the business and who understands that enterprise software is moving to the cloud.”
How can you convert this description to a reasonable set of qualifying questions? Based on what you have so far, you can’t do that easily. You need to back up and probe further. So, you might ask these questions…
  • How big an enterprise are you looking for? How many employees? What kind of revenue levels?
  • What industries are you targeting? Have you gotten traction in particular industries?
  • What titles are those visionary people likely to have?
You know it’s difficult to assess the prospect’s vision or aptitude for innovation by asking standard questions. So, in this case, ask more productive questions about the current environment. For example, a yes or no question about whether the target company is using cloud-based software in the corporation might be a reasonable proxy for the degree of new-technology adoption and, in fact, a strong indicator that another cloud-based application might find a home there. The final list of qualification questions might be around company size, industry, and current cloud computing usage.
Here are some tips for success with qualification questions.
  • Ask your qualification questions on your response forms, whether they are paper-based, electronic, or by voice. Asking questions at the point of inquiry collection will most likely reduce campaign response rates, but you can make it up in increased qualification rates, which saves money in the long run by reducing outbound qualification effort.
  • Ask prospects all the questions the sales team needs to do its job. If you don’t ask the right questions and get needed information, your sales conversion rates will fall dramatically.
  • Include a hard option, such as “have a sales specialist contact me,” as a check-off box on every form. You might even go further by asking what the best time would be for the rep to make contact.
  • Set criteria consistently across campaigns. Instead of developing original criteria for every campaign, try to gain agreement on three or four basic questions that apply across your product lines. If you can pull this off, you can analyze results over time and across campaign variables, such as list, offer, and creative. This strategy also reduces confusion and extra work during campaign planning.
To learn more about lead generation, catch Ruth Steven’s MarketingProfs University class “Quality, Not Quantity: Lead Qualification Across the Buying Cycle” on July 16, 2012. Her course is part of MPU’s B2B Lead Roundup.
Ruth P. Stevens helps companies improve their lead generation programs, and teaches marketing at firms and business schools in the U.S. and abroad. She is the author of Maximizing Lead Generation: The Complete Guide for B2B Marketers. Download a free copy of Chapter 1.
(Photo courtesy of Bigstock: Brainstorming)

Three Steps to Calculating B2B Social Media ROI

Published on July 5, 2012  

Countless B2B marketers have balked at the difficulty of calculating social media ROI. But Andy deBrunner, in a guest post at the B2B Insights Blog, begs to differ: He offers three simple steps to a calculation.
Although deBrunner admits the formula he presents is "a bare-bones simplification of the process," he insists that "as long as you understand social media analytics and have access to the right data, you can obtain true ROI."
Before you take these three steps, you'll need to define your goals, develop measurement processes, and make sure you have the data you need. He says: "Once you have the data, the rest is a piece of cake."
Ready? Go:
  1. Determine the total lifetime value (LTV) of a sale. For example, if you sell widgets at $1,000 each and your average customer buys one widget each year for 10 years, the lifetime value of that customer is $10,000, deBrunner explains.
  2. Determine the social media costs to acquire a sale (your "investment"). Divide the total dollars you've spent on social media activities (say $100) by the number of leads those activities have generated (say 10). Then multiply that figure by the number of leads needed before one sale closes (say 10). The calculation: ($100/10)x10 = $100.
  3. Subtract the investment from the customer LTV, then divide that profit figure by the investment. "This is the equation: ($10,000-100)/100 = 99, which you multiply by 100 to get 9,900% ROI," he says.
One final reminder: "Make sure you're familiar with social media analytics just to be sure you're tracking the right information upfront," he concludes.
The Po!nt: It could be worth a try. Even a bare-bones-simple calculation of social media ROI might help give direction to—and gain support for—your ongoing B2B social efforts.
Source: B2B Insights Blog.
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Read more: http://www.marketingprofs.com/short-articles/2614/three-steps-to-calculating-b2b-social-media-roi#ixzz1zr6Lq0Kx

Google Analytics for Android



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Above: Click to see MobileGA in action
Mobile GA for Android is a secure, fast and lightweight application for accessing your Google Analytics data. The app is intended to help you keep an eye on your key summary statistics while you're on the move. Please visit the Android Marketplace from your Android mobile phone to purchase Mobile GA.

Secure

Mobile GA uses the new Google Analytics API to transmit data securely. No third-party servers or intermediaries are used. Your login credentials are encrypted and stored directly on your phone.

Fast

Mobile GA only requests and processes necessary data. Whereas other mobile applications use variations of screen scraping and consume more processor cycles, Mobile GA minimizes bandwidth, processor, and battery use.

Features

Mobile GA includes some advanced features for easier reporting:
  • Date range comparison
  • Graphs and charts for each report
  • Custom date ranges
  • Favorites
  • Geolocation reports
  • Regex-enabled searches

Screenshots

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Mobile GA for Android on Facebook

How To Buy

Mobile GA for Android is free. It can be downloaded directly from the Android Marketplace. Simply visit the Android Marketplace from your mobile phone to purchase Mobile GA.

Learn More

See our FAQ page for more information about Mobile GA.

Support

Please submit all support questions, bugs, and feature requests through the Mobile GA Support form.

Recommended Tools

See our list of hand-picked tools that complement Google Analytics. Some of them stand out for their seamless integration with GA. Others for their support of reports that GA doesn't have.

Custom API Development

Actual Metrics can assist your company with development projects that use the Google Analytics API. Please contact us for more information.